Our educational services and solution-specific training courses are based on real-world tasks and taught by construction experts. Whether in-person, online or through a customized training program, we take a hands-on, results-based approach. Our goal is to help you get the most out of your investment in InEight® construction software solutions and learn new ways to improve operational efficiency on your projects.
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All InEight customer support agents are empowered to do whatever it takes to help you solve any product support questions. Based in Scottsdale, Arizona, our support team can assist you by email, over the phone and via live chat and remote sessions, and can be available 24/7. You’ll also find resources within our robust support portal to help you discover the full advantage of our construction project management software on your own.
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Our highly experienced services team works closely with you to customize construction software solutions that meet your specific needs. This flexible approach includes everything from developing custom elements for reporting to creating a completely new tool tailored to your business requirements.
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Our phased approach to implementation includes project kickoff, application installation, business process review and mapping, design and configuration sessions, subject matter expert validation, user acceptance testing, education and go-live support. You’ll have a single consultant through this process as well as access to our global team with expertise in technology, business process optimization and industry best practices.
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