INEIGHT PRIVACY STATEMENT

Last Updated: June 27, 2023

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SCOPE

This InEight Privacy Statement (“Statement”) describes how InEight, Inc. (“InEight,” “we,” or “us”) treats personal information on our websites, applications and platforms (“Platform”).

This Statement does not apply to information collected or used for employment-related purposes. InEight has separate, internal privacy practices and notices with regard to personal information that is collected from prospective, current, and former employees and job applicants.

This Statement also does not apply to any information collected by or from our customers when using our products or services, except when interacting with our websites. Each customer is responsible for its own privacy practices relating to any information collected through our products or services. Our obligation to protect personal information provided to us by our customers is contained in our agreements with each customer.

For our California Privacy Notice, please click here.

 

TYPES OF INFORMATION WE COLLECT

We collect information from you and about you. Here are some examples of the information we may collect:

• Contact Information. For example, we may collect your name, mailing address, telephone number and email address. We may also collect your mobile phone number.
• Information You Submit. We may collect information when you send us a message through the “Contact Us” page or similar features on our Platform. We may also collect other information you submit through an online comment or when you contact our sales or support teams.
• Business Information. For example, we may collect your business contact information. We may also collect information about your employer and your job title.
• Demographic Information. We may collect demographic information such as your birthdate, age, and zip code.
• Device Information. For example, we may collect the type of device you use to access our Platform. We may also collect your device identifier, IP address or mobile operating system.
• Account Information. Certain portions of the Platform allow you to create a user account. In connection with that account, we may collect your user name and password.
• Location Information. For example, we may collect precise location information from your device. This may include information about your exact location when you use our Platform. We may also collect this information in the background when our mobile applications are not in use. For more information about your options related to the collection of your location information, see the Choices section below.
• Commercial Information. We may collect personal information that could identify you and relates to the products or services in which you are interested, or have considered or purchased. We may also collect personal information about your purchasing habits, or consuming history or tendencies.
• Usage Information. We may collect information regarding how you use the Platform. For example, we may collect information regarding what Platform features are useful or most frequently used.
• Other Information. If you use our Website, we may collect information about the browser you are using. We might look at what site you came from, or what site you visit when you leave us. If you use our app, we might look at how often you use the app and where you downloaded it.

 

HOW WE COLLECT YOUR INFORMATION

We collect your information in different ways. Below are some examples of how we may collect your information.

• Directly From You. For example, when you:
  • Register for an account.
  • Submit an inquiry to us.
  • Register for an event.
  • Request a product demonstration.
  • Download our product materials.
  • Complete an online form.
  • Post or respond to an online comment.
  • Contact our sales or support team.
  • Interact with our social media pages.
  • Otherwise interact with us.
• Passively. For example, when you:
  • Visit and navigate our Platform on any device.
  • Install or use one of our mobile aps.
  • Enable location-based features on our Platform.
  • Click on a sponsored link or third-party advertisement.

We may also collect information about users over time and across different websites, apps, and devices when you use the Platform.

• From Third-Parties. We may receive information about you from other sources. For example, this may include receiving information from:
  • Our business partners, including online advertising networks and analytics vendors.
  • Social media sites, including Facebook, Twitter, YouTube, Pinterest, Snapchat and Instagram.
  • Your contacts or friends who provide your information to us because they think you may be interested in our products and services or they want to share a product or service with you.
  • Companies that provide information to supplement what we already know about you, including data aggregators. Certain third-parties might link your name or email address to other information they have collected. That might include online usage information.
• By Combining Information. For example, we may:
  • Combine information that we collect offline with information we collect through our Platform.
  • Combine information we collect about you from the different devices you use to access our Platform.
  • Combine information we get from third-parties with information we already have about you.

 

HOW WE USE YOUR INFORMATION

We process your personal information for the following purposes:

• To Run and Improve Our Platform and Business. We may use your information to make our Platform and business better. We may also use your information to provide you with information about our business.
• To Provide Customer Support. This includes responding to customer service and support requests.
• To Respond to Your Requests or Questions. This may include responding to your feedback.
• To Communicate With You. We may communicate with you about your account or our relationship. We may also contact you about this Statement or our Platform terms and conditions.
• For Marketing Purposes. We may provide you with information about our company and our business initiatives. This includes using your information to personalize your experience on our Platform and with our products. For more information about your choices related to these communications, see the Choices section below.
• For Administrative Purpose This includes using your information for accounting, record keeping, backup, and administrative purposes
• For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.
• As Otherwise Permitted By Law or As We May Notify You.
• As Requested or Directed By You.

 

HOW WE DISCLOSE YOUR INFORMATION

We may disclose your information in the following ways:

• Internally. We may disclose your information to our parent, subsidiary, and affiliate entities.
• With Our Service Providers. We may disclose your information to third-parties who perform services on our behalf. For example, this may include companies that send emails on our behalf or help us run our Platform.
• With Our Business Partners. For example, this may include data aggregators, advertisers, media buying agencies, advertising networks and advertising service providers.
• With Third-Parties for Marketing Purposes. This may include third-parties in whose products or services we believe you may be interested. These third-parties may also disclose your information to others. These third-parties may use your information for their own marketing purposes or the marketing purposes of others. This may include the delivery of interest-based advertising.
• With Any Successors to All or Part of Our Business. For example, if we merge with, acquires or is acquired, or sells part of its business to another entity. This may include an asset sale, corporate reorganization or other change of control.
• To Comply With the Law or To Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include disclosing information if a government agency or investigatory body requests. We might disclose information when we are investigating a potential fraud.
• Where You Have Asked Us to Disclose Your Information To a Third-Party
• For Other Reasons We May Describe to You.
• As Requested or Directed By You.

 

CHILDREN UNDER 18

The Platforms where this Statement are located are meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 18, and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 13 has provided us with information, please contact us at privacy@InEight.com. You can also write to us at the address listed at the end of this website Statement. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

 

CHOICES REGARDING YOUR INFORMATION

You have certain choices about how we use your information. Certain choices you make are browser and device specific.

Marketing Communications:

You can opt out of receiving our marketing communications by using the unsubscribe link within each email. Note that, as long as you maintain an account with us or receive Services, you will continue to receive administrative messages from us regarding your account and the Services.

Cookies & Other Tracking Technologies:

• For more information about our use of cookies and other tracking tools, and to read our “Do Not Track” policy, please click here.

Other Rights

You may also have the right to assert a legal right regarding our collection and use of your information under applicable federal, state, and international law. Under these applicable laws, you may have a number of rights, including:

• The right not to provide your personal information to us;
• The right to object, stop, or limit the processing of your personal information;
• The right to request the erasure or restriction of processing of your personal information in our possession;
• The right to have your information transferred to another data controller;
• The right to withdraw your consent;
• The right to access to your information and request from us a description, or a copy, of the types of personal information we have stored about you; and
• The right to request update or rectification your personal information.
• To exercise any of these rights, or to request more information, contact us at privacy@InEight.com or through the contact information listed at the bottom of this policy.

 

YOUR CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), requires us to make specific disclosures about how we collect, use, disclose the personal information of California residents who are subject to CCPA (we call this California personal information “PI” in this section). CCPA also grants California residents certain rights related to their PI. This section describes our PI practices offline and online, and contains these required disclosures and instructions for California residents who wish to exercise their rights under CCPA. Please note that, to the extent permitted under CCPA, this California Privacy Notice does not apply to the PI of California residents that we collect for employment-related purposes or to certain PI that is regulated under laws like the Health Insurance Portability and Accountability Act.

The CCPA contains specific definitions for “sharing” PI and “selling” PI. These definitions only apply to this California Privacy Notice, and do not apply to the rest of our Statement. “Share” or “sharing” means, in short, sharing PI for cross-contextual advertising purposes. “Sale” or “selling” is defined very broadly and includes the disclosure of PI for monetary or valuable consideration. Note that as of the date of this Statement, we do not knowingly “sell” PI, and we do not “sell” or “share” PI of consumers under the age of 16 years. This statement is based on our understanding of how these terms are defined under CCPA.

We are required under CCPA to tell you which categories of PI we collect, and which of these categories we disclose for “business purposes” or “commercial purposes” or for “sale” or “sharing” purposes as these terms are defined under CCPA.

• For a description of the categories of PI that we collect, please see the “TYPES OF INFORMATION WE COLLECT” section of this Statement.

• We may collect PI as described in the “HOW WE COLLECT YOUR INFORMATION” section of this Statement.
• In the past twelve (12) months, we have used each of the categories of PI identified above for “business purposes,” as defined in CCPA. These purposes are as described in the “HOW WE USE YOUR PERSONAL INFORMATION” section of this Statement.
• We may disclose PI we collect as described in the “HOW WE DISCLOSE YOUR INFORMATION” section of the Statement. With the exception of our “sharing” activities, we have not disclosed PI to third parties (e.g., non-service providers) in the past 12 months other than as directed by you or with your consent. We have “shared” identifiers, commercial information, and internet or similar network activity information for marketing and advertising purposes with third-party advertising networks or agencies in the past 12 months.

Disclosures for Business Purposes. In the past twelve (12) months, we have disclosed the following categories of PI for “business purposes,” as defined in CCPA: identifiers, personal information described under Cal. Civ. Code 1798.80; commercial information; internet or similar network activity; geolocation information; electronic  information; professional information; education information; and inferences drawn from other PI.

Our PI retention criteria: CCPA requires that we disclose the criteria we use to determine how long we will retain each category of PI in the chart above. Oftentimes, our records contain several of these categories of PI combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long PI is retained. These factors include what PI is reasonably necessary to (i) provide our products and services or administer our relationship with a consumer; (ii) protect our business, employees, organization and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.

California resident rights under CCPA. Subject to certain exclusions included in CCPA, and as relevant to our operations, California residents have the rights listed below. We may take steps to verify your identity, as permitted or required under CCPA, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.

• • Notice. This means that you can request that we disclose the categories of personal information we have collected about you; the categories of sources from which such personal information is collected; the categories of personal information we have “sold” or disclosed for a business purpose; the categories of third parties to whom the personal information was “sold” or disclosed for a business purpose; and the specific pieces of personal information we have collected about you in the last 12 months.
  • Deletion. This means that you can request that we delete personal information about you which we have collected from you.
  • Correction. This means that you can request that we correct inaccurate personal information that we maintain about you.
  • Limit the Use or Disclosure of Sensitive Personal Information. The CCPA provides a right for consumers to request that business limit the use or disclosure of their “sensitive” personal information. In our normal business operations, we do not process “sensitive personal information” as that term is defined under CCPA. Please do not submit this information to us.
  • Equal prices and services. This means that we are prohibited from discriminating against you if you exercise your rights under CCPA.
  • Opt-Out of Sale or Sharing of Personal Information. CCPA provides a right to opt-out of the “sale” or “sharing” of personal information as those terms are defined in CCPA. We do not knowingly “sell” or any personal information.
  • Opt-Out Preference Signal. Our Platform is capable of processing certain opt-out preference signals. If you would like to implement opt-out preference signals, please review your browser configurations.

California residents who wish to exercise their rights under this section can contact us at privacy@InEight.com. Please include your name and email address and indicate you are a California resident making a “CCPA” request. If you would like to opt out of our “sharing” of personal information, you may click here: Cookie Settings

Agents. Agents that you have authorized to act on your behalf may also submit CCPA requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.

Additional Information about your California Rights. If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at privacy@InEight.com or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

 

SECURITY

We take appropriate steps to preserve the security of your personal information, including preventing them from being distorted, damaged or disclosed to unauthorized third-parties. We use reasonable means to safeguard personal information under our control.

However, the Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet.  A username and a password are needed to access certain areas of our Platform. Consequently, it is your responsibility to protect your username and password.

 

STORAGE AND TRANSFER OF INFORMATION

Information we maintain may be stored in or outside of the United States (“U.S.”). Any information stored in the European Union (“EU”) are only retained for as long as they are needed. If you live outside of the U.S., you understand and agree that we may transfer your personal information to the U.S. or non-EU countries, in connection with the purposes set out in this Statement. This Platform is intended for use in the U.S. and is subject to the laws of the U.S., which may not provide the same level of protections as those in your own country. For this reason, we may transfer your personal information to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

Where we transfer your personal information collected in the EU to the U.S. or to another non-EU country, under circumstances that are within scope of General Data Protection Regulation (“GDPR”), which are not in adequate jurisdictions, we take steps as required by applicable law to protect the privacy and security of personal information.

 

LINKS

Our Platform may contain links to other third-party sites that are not governed by this Statement. If you click on a link to a third-party site, you will be taken to a site we do not control.  We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.

 

HOW TO CONTACT US

If you have any questions, comments or concerns with respect to our privacy practices or this Statement, or wish to update your information, please feel free to contact us at privacy@InEight.com or by telephone at 1-866-225-9570. You may also write to us at the following address:

Privacy Officer
InEight, Inc.
9977 N. 90th St., Ste. 250
Scottsdale, AZ 85258

Re: InEight Privacy Statement

 

CHANGES IN POLICY

From time to time, we may change our Statement. We will notify you of any material changes to our Statement as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.

 

© InEight, Inc. 2023.